We are always delighted to hear from you, you can contact us directly by:

Emailing us at customerservice@citrine-online.co.uk 

Phoning us on 0151 625 1707*  Please leave a message if we are unable to answer your call.

Or writing to us at: Citrine,

                            15 Grange Road,

                             West Kirby

                             Wirral, 

                             CH48 4DY

Please Let Us Know if:

• Our service or goods do not meet your expectations.
• Our service or goods do exceed your expectations.
• You would like to recommend a brand you would like us to stock, ALL requests will be seriously considered, after all we aim to please!

In fact any thing at all, we try to answer ALL emails/phone calls* within 24 hours.   


*In order to improve our service, calls may be recorded for training purposes.